TTK10 Privacy Policy — Your Data Is Safe With Us

TTK10 is a trusted online betting and gaming platform for users in Bangladesh. We place the highest importance on our users' privacy and believe that every individual has the right to have their personal information protected.

This Privacy Policy This explains what types of information TTK10 collects, how that information is used, who it is shared with, and what control you have over your data. This policy applies to our website, mobile app, and all related services.

By using the TTK10 platform, you consent to the collection and use of your information as described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform and contact our support team.

TTK10 only collects information that is necessary to deliver our services properly and keep your account secure. We do not collect unnecessary data.

Beyond what you provide at registration, we also automatically collect certain data — such as which pages you visited, how long you stayed, and what device you used. This helps us improve your experience on the platform.

For identity verification (KYC), we may request a copy of your National ID, passport, or driving licence. These documents are stored with the highest level of security and can only be accessed by authorised staff.

TTK10 uses collected data only for lawful and specific purposes. We do not engage in any unethical practices with your data.

How we use your information:

• Account Management: For registration, login, password recovery, and account security.
• Service Delivery: To manage betting, gaming, transactions, and promotional offers.
• Identity Verification: To verify age and identity as required by law.
• Fraud Prevention: To detect suspicious activity and protect your account.
• Customer Service: To resolve your questions and complaints.
• Platform Improvement: To analyze data for improving user experience.
• Legal Compliance: To comply with applicable laws and regulations.
• Contact: To send important updates, promotions, and security notifications.

We may occasionally send you emails or SMS messages about special offers and promotions. You can opt out at any time by contacting our support team.

TTK10 does not sell your personal information to third parties. However, in certain circumstances, we may share limited information with selected partners — solely to provide services to you.

Circumstances under which your information may be shared:

• Payment Processor: Only the information necessary to process transactions with payment partners such as bKash, Nagad, and Rocket.
• Technology Partners: Technology providers who support game software and platform operations — all bound by strict confidentiality agreements.
• Regulatory Authority: To the relevant authorities as required by legal obligations or court orders.
• Fraud Prevention: Industry-recognized verification services to prevent fraud.

We have strict data processing agreements in place with all our third-party partners. They may only process your data in accordance with TTK10's instructions and for specified purposes.

TTK10's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser or device that help enhance your experience.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and security tokens — the platform cannot function properly without these.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To understand which pages are most visited — this data is completely anonymous.
• Security Cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform. By continuing to use TTK10, you consent to our cookie policy.

TTK10 retains your data only for as long as necessary — no longer. Retention periods vary depending on the type of data and applicable legal requirements.

• Account Information: For the duration your account is active and up to 5 years after closure (where legally required).
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years following account closure.
• Customer Support Records: 3 years after last contact.
• Analytics Data: In anonymised form, for up to 2 years.

As a TTK10 user, you have important rights regarding your personal data. We respect these rights and are committed to upholding them effectively.

• Right to Know: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information we hold about you.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Portability: You can request a copy of your data.
• Right to Restrict Processing: You can request that we restrict how your data is processed in certain circumstances.
• Right to Object: You can object to your data being used for specific purposes.

To exercise any of these rights, email our support team at: support@ttk10.bet. We generally respond within 30 days. In some cases, legal obligations may prevent us from deleting certain information — if so, we will explain why.

TTK10 follows the highest industry security standards to protect your data. Our technologies and processes are reviewed and improved on a regular basis.

• 256-bit SSL/TLS Encryption: All data transfers are secured.
• Firewall & DDoS Protection: Our servers are protected against cyber attacks.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted Access: Only authorised staff have access to data on a need-to-know basis.
• Data Backup: Secure, encrypted backups are maintained on a regular basis.

TTK10 is an adults-only platform. Our services are intended exclusively for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

We verify age at registration and confirm through our KYC process that users are genuinely adults. If we discover that a minor has registered on our platform, the account will be closed immediately and all associated data will be deleted.

TTK10 may update this Privacy Policy Reserves the right to update. This policy may change due to service improvements, legal requirements, or business reasons.

For any significant changes, we will notify you through the following channels:

• A notification will be sent to your registered email address.
• A pop-up notice will be displayed upon logging in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of TTK10 after any changes take effect will be considered acceptance of the updated Privacy Policy. We recommend checking this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team will handle your matter with care.

• Email: support@ttk10.bet
• Help Center: Visit the Help Center page
• Live Chat: Log in to the platform and chat with us directly.

Our support team is available 24/7. Support is available in Bengali, and we typically respond within 24 hours.